We proudly offer a full return policy with no re-stocking fees. Just notify us within 7 days from the delivery date, as reported by the shipping company, if you do require a return or exchange. After this period there will be no RA# authorized for ANY reason. We hope that you understand we have certain guidelines and limitations with products/vendors which must be honored and we appreciate your cooperation in advance.
To make returns even easier, we offer the option of using a flat rate shipping label ($15.00 per item). If you opt to use our flat-rate shipping label, $15.00 per item will be reduced from the refund amount, at the time of processing.
Once your return is authorized, you will have 30 days to return the product back to us and receive a full refund (minus shipping fees) back to the original method of payment. Our system will notify you on every step of this process.
All return requests must be done through our "Return Center" only and within the allowed period stated. There is a link at the bottom of this page which will take you to that page. Returns outside of our policy if accepted, may incur additional fees deducted from the refund or resolution at our return departments discretion.
By placing an order on Dellamoda.com you are agreeing to adhere unconditionally to all company policies.