RETURN POLICY & REQUEST

Return Policy:

Thank you for shopping with us! We aim to provide a hassle-free return experience. Please review our updated policy below for guidelines and procedures.

Hassle-Free Return Policy
We strive to make returns and exchanges convenient. To ensure a smooth process, adhere to the following guidelines.

Eligibility and Notification:
You must notify us within 14 days from the delivery date (as reported by the shipping carrier) to initiate a return or exchange for eligible items. Once authorized, you will have 30 days to return the product. After the 14-day period, returns cannot be authorized for any reason.

Custom Made & Made-to-Order Products:
All made-to-order or custom items are non-returnable and non-exchangeable. Check product pages for return eligibility.

Return Authorization (RA#):
No RA# will be issued after the 14-day notification period. Vendor guidelines and product limitations apply.

Returning for an Exchange:
Eligible items may be exchanged once per order. Exchanged items become final sale, with no further returns/exchanges.

Flat Rate Return Shipping Label Option:
Returns are not free. Customers may opt for a flat-rate shipping label for $20.00 (U.S. only; deducted from refunds). Availability varies by product.

Returns Due to Defects:
Notify us within 2 days of delivery for manufacturer defects. No returns accepted after this window.

Fees & Conditions:
All returns are inspected. Items must be unused, in original packaging (including all accessories), and in the same condition as received. Non-compliant returns may be discarded or sent back at your expense.

NO RESTOCKING FEES:
Refunds, exchanges, or store credit transactions incur no fees.

Inspection & Refund Processing:
Inspections take up to 7 business days after receipt. Refunds are processed within 7 business days post-approval. Track your return status via our system.

Return Timeline & Refund Method:
After authorization, return the item within 30 days. Refunds (minus original shipping, label fees, and 5% credit card fee) are issued to the original payment method.

"Returned to Sender" or "Refused Delivery":
Unsuccessful deliveries or refused packages incur a 20% restocking fee + carrier charges.

Full Policy Details:
Visit our Return Policy page for complete terms.

By completing your purchase, you agree to these terms. For assistance, contact our customer support team.

—Thank you for choosing us!