This policy applies to all Made-to-Order, Custom, and Special Order products. Production timelines for all other items will be communicated separately, if applicable.

NOTICE: If you require an item by a specific date, we strongly advise against placing a production order. While our estimated timelines are typically accurate, unforeseen delays may occur. All timelines provided are approximations and not guaranteed delivery dates.

Once an order has been confirmed or auto-processed, it cannot be canceled or changed. Orders will enter production automatically if confirmation is not received within 72 hours after our production status notification.

Full payment is required before production begins. Please note that custom, made-to-order, and special order products are final sale and not eligible for returns, exchanges, or refunds.

All stated timelines are estimates and may be adjusted based on operational or logistical circumstances. Placing a production order confirms your agreement to these terms.

• Estimated Production Time: 60–90 days
• Notes: Timelines are provisional and subject to change
• Origin: Handcrafted in Italy

• Estimated Production Time: 30 days
• Notes: Extended timelines for select items will be noted in product descriptions
• Origin: Handcrafted in Spain

• Estimated Production Time: 2–3 weeks
• Notes: Timelines may vary depending on production flow
• Origin: Handcrafted in Turkey

• Estimated Production Time: 30 days
• Notes: Extended timelines for select items will be noted in product descriptions
• Origin: Handcrafted in Spain